| Contents | 3 |
| From the Executive Director Daniel Wilson | 5 |
| From the President Neil Carpenter | 8 |
| Source Water Protection Awards Announcement Debbie Maner | 11 |
| 2nd Annual NCRWA Leadership Summit | 12 |
| The Town of Hillsborough Celebrates New Wastewater Treatment Plant Keith Starner | 15 |
| Complying With Lead & Copper: Newland’s Approach Keith Buff & Keith Starner | 18 |
| NC811 New Legislative Changes Louis Panzer | 21 |
| Why are My Water/Sewer Rates so Low? Marty Wilson | 22 |
| The NCRWA Mailbox | 23 |
| Conference Recap Amy Everett | 25 |
| Thank You to All Our Sponsors and Donors! | 26 |
| Water Taste Test Becky Turner | 27 |
| They Keep Getting Better and Better Each Year!! Lowell Gunter | 29 |
| NCRWA Cornhole Tournament | 31 |
| Breaking Clays Makes My Day! Alan Oldham | 33 |
| Exhibit Hall & Banquet | 36 |
| Golf Outing Mike Hill | 38 |
| Advertiser Index | 3 |
| American Flow Control | 4 |
| Caldwell Tanks | 4 |
| Carolina Management Team | 7 |
| Charles R. Underwood Company | 17 |
| Consolidated Pipe & Supply Company, Inc. | 32 |
| Covalen | 43 |
| Dexter Fortson Associates, Inc. | 17 |
| Gopher Utility Services, Inc. | 32 |
| Green Engineering | 2 |
| Heyward Incorporated | 10 |
| Jake A. Parrott Insurance Agency Inc. | 17 |
| Matchpoint Water Asset Management Inc. | 8 |
| McGill Associates | 17 |
| Perma-Patch | 10 |
| Pittsburg Tank & Tower Maintenance Co., Inc. | 32 |
| Rivers & Associates, Inc. | 28 |
| Southern Corrosion Incorporated | 34 |
| Taylor Power Systems | 34 |
| The Crom Corporation | 28 |
| The Wooten Company | 10 |
| USA Bluebook / HD Supply | 44 |