about other valuables, such as handling of social security numbers, driver
license info, customer address info, and computer equipment. This task does
not have to be a burden – nor set permanently in concrete. Take a few minutes
one morning, put some thoughts in writing, and run it by someone else in
your office for comments. Then sign it and share it with others in your office.
When you think of something you should add, simply revise it. If something
bad happens, you will be glad you can point to a written security policy you
had in place before the event.
CYBER COMPLACENCY = LOSS
These are all great ideas, but how many of them will you implement this
week? Or are you too busy this week? Consider this: if you ignore your water
system for long enough, what happens? Leaks, loss, expense – and ultimately
failure. The same is true here. Don’t overlook these simple ideas that we can
easily forget during our busy days.
Seems like my grandmother told me that an ounce of prevention is worth a
pound of cure. (I’d tell you my grandmother’s name, but it just may be one
of my passwords.)
Robert Mohon is a Senior Payment
Specialist with The Neil Group LLC,
helping Utility Offices accept credit card
and debit card payments for low cost – or
free. He serves on the Board of Directors of
the Better Business Bureau and has 19 years’
experience in the payments industry. Learn
more at
12
NCRWA.COM |
Summer 2015
feature