about other valuables, such as handling of social security numbers, driver
        
        
          license info, customer address info, and computer equipment. This task does
        
        
          not have to be a burden – nor set permanently in concrete. Take a few minutes
        
        
          one morning, put some thoughts in writing, and run it by someone else in
        
        
          your office for comments. Then sign it and share it with others in your office.
        
        
          When you think of something you should add, simply revise it. If something
        
        
          bad happens, you will be glad you can point to a written security policy you
        
        
          had in place before the event.
        
        
          CYBER COMPLACENCY = LOSS
        
        
          These are all great ideas, but how many of them will you implement this
        
        
          week? Or are you too busy this week? Consider this: if you ignore your water
        
        
          system for long enough, what happens? Leaks, loss, expense – and ultimately
        
        
          failure. The same is true here. Don’t overlook these simple ideas that we can
        
        
          easily forget during our busy days.
        
        
          Seems like my grandmother told me that an ounce of prevention is worth a
        
        
          pound of cure. (I’d tell you my grandmother’s name, but it just may be one
        
        
          of my passwords.)
        
        
          Robert Mohon is a Senior Payment
        
        
          Specialist with The Neil Group LLC,
        
        
          helping Utility Offices accept credit card
        
        
          and debit card payments for low cost – or
        
        
          free. He serves on the Board of Directors of
        
        
          the Better Business Bureau and has 19 years’
        
        
          experience in the payments industry. Learn
        
        
          more at 
        
        
        
          12
        
        
          NCRWA.COM |
        
        
          Summer 2015
        
        
          feature