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30

QRCA VIEWS

SPRING 2016

www.qrca.org

ness of mental health medications has

made it tempting for healthcare insurers

to view mental health inside a medical

model (perhaps parity of coverage

between medical and mental health ser-

vices is also fueling this trend). A drug

like Celexa can reduce anxiety symptoms

and, with tweaking, can help a patient

manage anxiety for years. However, cog-

nitive behavioral therapy (CBT) and

relaxation techniques have proven to be a

more successful long-term treatment,

allowing a patient to live symptom free.

Indeed, treatment for many anxiety dis-

orders that includes therapy is more

effective than medication alone. But in

the short term, drug treatment is less

expensive for the patient and his insurer.

In addition, with insurers often cap-

ping medical evaluations at 20 minutes

for reimbursement purposes (and health

systems enforcing those 20 minutes),

psychiatrists often do not have the luxury

of time to explore everything going on

with a patient to fully understand the

scope and complexity of the patient’s ill-

nesses. Even so, psychiatrists can cause

fast relief by prescribing medication that

targets the symptoms.

In my husband’s dual diagnosis sub-

stance abuse practice, his psychiatrist

almost always ends up changing diagno-

ses and medications of the adolescents

she sees. This is a reflection not on the

skill of a patient’s previous psychiatrist

but on the substantial advantage that

comes with having the luxury of a

longer time with the adolescents and

being able to see how their psychiatric

symptoms change when their minds and

bodies are free of drug and alcohol use.

A three or four day stay at a hospital or

an initial 60-90 minute assessment just

isn’t enough time to understand what’s

going on in adolescents’ brains or their

family systems.

In Summary

Much of the conflict in mental health

research, treatment, and even in health-

care insurance comes out of battling para-

digms: brain-based or mind-based. And

the paradigms are blurring and changing

as providers sort through the treatment

implications of the neurophysiological

(i.e., hardwired) foundations of emotions,

social engagement, and self-regulation.

The opportunities for QRCs abound in a

field where an expanded number of insur-

ers are now playing and where new mind/

body treatments as well as pharmaceuticals

are battling for attention and proof of effi-

cacy. QRCs may find themselves part of

efforts to help in several ways:

• Providers (and some insurers) will

explore how to leverage technology for

web-based therapy sessions, apps that

match issues to therapies or consumers

to providers, and apps that deliver

therapies (e.g., phone apps to focus on

breathing to relax).

• Insurers will offer mental health cover-

age that is appealing and cost effective.

• The industry will need to better iden-

tify behavioral motivators so that

patients stick with treatment therapies.

• Marketing efforts will continue to

need testing of messaging and devel-

oping ad concepts.

“Perspectives on

mental health trends

run hot —explanations

vary in scope and

inflammatory tone.”

Dying from Overdoses and Other Mental Health Trends

CONT INUED

18% of americans suffer from anxiety disorders

cooking heroin